Creativity and pro-action led us, Bernie & Jerry, to develop what we baptized as the Noriega-Schwarz Digital Studio project; two young men with their heads up in the clouds looking for freedom: in the look to express our conception of work by undertaking our own paths; our own journeys.
We took this project as a challenge to develop our creative skills into the digital realm, with a strong desire to undertake the creation of the missing components in order to complement the customer's experiences, and thus be able to offer innovative solutions that help businesses interact with people in different ways.
With our hearts well planted, our words well worn, and our actions as the tools; we sow our seed of peace through honesty, inclusion and freedom. Whenever words are spoken, only the actions will prevail.
We’ve been tracking people’s behavior during the pandemic, and the new normality has showed that there are gaps to be fixed in the way restaurants, hotels, bars, clubs and beauty salons present themselves and interact with their clients. This is why we decided to revolutionize the QR menus, and build a powerful tool for our allies that helps them understand their clients, increase their engagement, and improve operational efficiency: increase table rotation (for restaurants), decrease menu miss-understanding, flexibility with price changes, quality and service surveys to have a closer contact with the clients, dish-pushing to decrease the waste, take-out for verified users, loyalty plans, etc.
The QR code is just the beginning for what it can be built on top of it to have a better and closer approach to what the customer experiences; this is a key aspect for businesses to keep on-track with market demands and to improve their competitiveness. We seek to give a safe and easy option to your clients to understand what you serve and how you serve it, with out overwhelming with options or content, and rather laying out information in a more coherent and digestible way.
Businesses need to focus on what’s important, their daily operation. And we need to focus on serving as a helping hand that accompanies the presentation to the market; with the menu as the presentation card, and to improve operational efficiency by providing a tool that generates feedback for the service, and thus diminishes the error probability.